Frequently asked questions
Where can I find technical information about your products?
Every product page lists the full technical specifications and, where available, a downloadable PDF datasheet. If you need more detail, contact our team and we will send it.
In which healthcare facilities can Reanimed products be used?
Our products are designed for hospitals, operating rooms, intensive care units, mobile healthcare units and clean rooms. Each product can be customised to the facility's needs.
How can I place an order?
Add the products you need to your quote list and send it, use the contact form, or call us directly. Once your order is confirmed, procurement and production begin, and we keep you informed about delivery dates, shipping options and every stage of shipment. Our after-sales team is available after delivery.
Is there a warranty for the products?
Yes. All Reanimed products are covered by a quality assurance warranty for a specified period. The period and conditions vary by product; contact us for details.
How does installation work?
Installation is planned around your project. On request, our technical team handles on-site installation and assembly. If you prefer to install yourself, we provide all the technical information and support you need.
Which standards do your products comply with?
Our quality system is certified to EN ISO 13485 and EN ISO 9001, and products carry CE marking. Medical gas products are designed to EN ISO 7396-1/-2 and EN ISO 9170-1, and electrical units to EN 60601-1 and EN 60601-1-2. Each product page lists the standards that apply.
Do you supply projects outside Türkiye?
Yes. Our products are exported to more than 80 countries, and we deliver projects in the Middle East, including Iraq. We exhibited at Arab Health in Dubai in 2025 and 2026.
How long does a medical gas installation take?
It depends on the size of the facility, the number of gas lines and the state of construction. A detailed schedule is shared for each project after the site survey.
What is the difference between a bed head unit and an ICU unit?
Bed head units are designed for standard patient rooms. ICU units have more outlets, higher load capacity and bridge, column or vertical forms that give access to the bed from several sides.
Are your products available in DIN, BS and NF?
Yes. Our medical gas outlets and accessories are made in DIN, BS and NF (AFNOR) standards; the right standard is chosen for the project country.
Can I get specification texts?
Yes. Our planning centre has specification texts by product group; contact us for a project-specific specification.
Do you provide DWG or BIM drawings?
Product drawings and layout details are shared on request through the form in our planning centre.
Can I visit your showroom?
Yes. You can see our OR and ICU systems at our showroom in Gebze. Please book your visit in advance.
Can colours and dimensions be customised?
Yes. Length, number of channels, outlet layout and RAL colour of bed head and ICU units are set per project.
Do you offer spare parts and maintenance?
Yes. Our after-sales team provides periodic maintenance, fault support and spare parts.
Can I apply to become a distributor?
Yes. Choose “Distribution / partnership” as the subject in the contact form and write to us.
How do I get a price quote?
Add products to your quote list and send it, use the contact form or reach us on WhatsApp. Quotes are usually prepared within one business day.